SMASH is a next-gen Digital Wallet & Consumer Engagement framework delivering exciting consumer experiences through easy to manage, innovative programs.
Customer Loyalty: Through SMASH you can quickly and easily start your own Loyalty program and incentivise your customers by awarding them points and offering rewards. The programs powered by SMASH are never the same. Each program is customisable to meet the needs and requirements of each business.
Further to legacy concepts, SMASH enables modern and cutting-edge consumer engagement services such as:
Social Promos: Design and deploy promotions on social media that turn into automatically redeemable rewards at the Point of Sale (subject to consumer engagement/activity).
Digital Promos: Design and deploy mass promotions through email, SMS, or push notifications that turn into redeemable rewards for those that opt-in.
Personalised or Segmented Notifications: Target consumers based on their preferences, shopping behaviour and demographics at a targeted time! They will receive tailor-made offers or requests to engage towards a reward – such as competitions, surveys, etc; all communicated to their platform of choice.
Prepaid Shopping Cards: You can offer your own Gift Cards or rechargeable Shopping Cards to empower your customers. The terms and conditions are truly flexible to match the business objectives while the administration is simple and admin-less for the business.
The solution is so robust that can deliver a wide range of programs to meet each retailer’s business objectives.
For example: Legacy pre-defined value Gift Cards, cross-country and/or cross-retailer prepaid Shopping Cards, Charity Gift Cards managed in bulk and funded by donors, and many more…
Channels of interaction:
All SMASH enabled services are truly omni-channel and powered by a unified digital wallet. The consumer can have all their points, rewards, money, promotions, and transaction history in the same wallet with a single view. While transactions take place at the Point of Sale (Physical or Digital store), access to information takes place through any device and multiple touch-points. The SMASH framework supports both native mobile apps/web portal as well as third party through a robust set of APIs – this means you can either use a PHILOSHOPIC provided app/customer portal or expand your existing web/mobile app platforms or even build a new one leveraging the robust set of SMASH APIs.
Download the SMASH Brochure today!